Top Management

Call Centre Director

The average monthly net salary in Latvia is

An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
Compare your salary with other people in the same position and in the same region for free and anonymously.

80% of people earn:

1,455 - 3,802 EUR

10% earn less lthan 1,455 EUR

10% earns more than 3,802 EUR

Compare your salary with others

What does the data in the graph mean?

Salaries in the survey are expressed in net.

Based on the Algas.lv salary survey, 80% of people on the Call Centre Director position in the Latvia earn between 1,455 EUR and 3,802 EUR monthly net.

10% of employees earn less than 1,455 EUR and 10% of people earn more than 3,802 EUR.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.

Description of job position

Oversee and manage the daily operations of the call centre, ensuring efficient and effective service delivery.
Develop and implement strategic plans to enhance customer service, operational efficiency, and overall performance of the call centre.
Lead, mentor, and develop a high-performing team of call centre managers and staff to achieve organizational goals and objectives.
Establish and monitor key performance indicators (KPIs) to assess the effectiveness and quality of call centre operations.
Collaborate with other departments to align call centre activities with broader company objectives and strategies.
Drive continuous improvement initiatives to optimize processes, technology, and customer interactions.
Manage budgetary planning and control to ensure cost-effectiveness and financial efficiency of the call centre operations.
Ensure compliance with industry regulations and company policies, maintaining high standards of customer service and data protection.
Analyze and report on call centre performance metrics, providing insights and recommendations to senior management.
Foster a positive and motivating work environment that encourages teamwork, innovation, and professional development.
Handle escalated customer issues and complaints, ensuring satisfactory resolution and customer satisfaction.

For companies – be confident when making decisions about salaries

Set the salaries of your employees fairly. A detailed salary report will help you to do this. You will always have relevant salary data to hand.

Try the Salary Tool for free

The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position: Call Centre Director - Top Management

The job position is
in the salary ranking on

100 place

Women representation in position

n/a

Average age of respondent in position

n/a

662. place

General Labourer

General labour

507 - 1,580 EUR

101. place

Sales Manager

Management

1,181 - 3,610 EUR

100. place

Call Centre Director

Top Management

1,455 - 3,802 EUR

99. place

Private Banker

Banking

1,362 - 3,528 EUR

1. place

Pilot

Transport, Haulage, Logistics

2,442 - 8,605 EUR

Is this salary range too huge?

You can find out the average salary in your region by filling out a short questionnaire

Compare your salary with others

Job offers suitable for your position:

Find better salary conditions or financial and non-financial benefits for yourself.

Check job offers

Get detailed information on salaries in your country

Salaries from emoployees

Salary report

One job position

99.00 EUR*

Access for 1 user

Ideal for a one-time analysis of a specific job position.

What does a salary report contain?

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

Order now

Show the sample report