Management

Head of Customer Support

The average monthly net salary in Latvia is

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80% of people earn:

1,095 - 3,597 EUR

10% earn less lthan 1,095 EUR

10% earns more than 3,597 EUR

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What does the data in the graph mean?

Salaries in the survey are expressed in net.

Based on the Algas.lv salary survey, 80% of people on the Head of Customer Support position in the Latvia earn between 1,095 EUR and 3,597 EUR monthly net.

10% of employees earn less than 1,095 EUR and 10% of people earn more than 3,597 EUR.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

Responsibility for leading the customer support team
Strategy creation, customer support direction and subsequent implementation,
Support, team coaching, solving demanding customers
Track the resolution of customer issues from receipt to resolution
Improving services, increasing customer engagement and facilitating organic growth
Resolving complaints and creating reports
Providing information to the company's customers, telephone and e-mail communication
Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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The most common career path of an employee

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Position: Head of Customer Support - Management

The job position is
in the salary ranking on

102 place

Women representation in position

53%

Average age of respondent in position

662. place

General Labourer

General labour

507 - 1,479 EUR

103. place

Sales Officer

Commerce

1,318 - 2,703 EUR

102. place

Head of Customer Support

Management

1,095 - 3,597 EUR

101. place

Mechanization Manager

Mechanical Engineering

1,336 - 3,385 EUR

1. place

Pilot

Transport, Haulage, Logistics

2,427 - 8,828 EUR

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Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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