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Salary for position Call Center Supervisor in Latvia

The average monthly net salary in Latvia is
An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
Compare your salary with other people in the same position and in the same region for free and anonymously.
80% of people earn:
1,457 - 3,227 USD
10% earn less lthan 1,457 USD
10% earns more than 3,227 USD

Salaries in the survey are expressed in net.

Based on the Algas.lv salary survey, 80% of people on the Call Center Supervisor position in the Latvia earn between 1,457 USD and 3,227 USD monthly net.

10% of employees earn less than 1,457 USD and 10% of people earn more than 3,227 USD.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.

What kind of work does Call Center Supervisor typically do

  • Overseeing daily operations of the call center to ensure efficiency and effectiveness in service delivery.
  • Supervising and training call center agents to enhance their performance and customer service skills.
  • Monitoring call metrics and performance indicators to identify areas for improvement.
  • Handling escalated customer inquiries and resolving complex issues in a timely manner.
  • Developing and implementing policies and procedures to improve service quality and operational efficiency.
  • Conducting regular performance evaluations and providing constructive feedback to team members.
  • Ensuring compliance with company policies and industry regulations.
  • Collaborating with other departments to address customer needs and improve service offerings.
  • Preparing reports on call center performance, customer feedback, and team productivity.
  • Fostering a positive work environment that encourages teamwork and employee engagement.
  • Assisting in the recruitment and onboarding process of new call center staff.
  • Staying informed about industry trends and best practices to enhance service delivery.

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The most common career path of an employee

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Position: Call Center Supervisor

The job position is
in the salary ranking on

177 place

Women representation in position

n/a

Average age of respondent in position

35

666. place

Au-pair

General labour

Salary group 1

592 - 1,033 USD

178. place

Project Manager

Management

Salary group 2

1,322 - 3,398 USD

177. place

Call Center Supervisor

Customer Support

Salary group 2

1,457 - 3,227 USD

176. place

CAD Specialist

Construction & Real Estate

Salary group 2

1,339 - 3,392 USD

1. place

Sailor

Transport, Haulage, Logistics

Salary group 3

2,828 - 10,050 USD

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